Samsung is a leading global tech giant, renowned for cutting-edge electronics who retail refurbed electronic devices under the brand name "Samsung Certified Pre-Owned" which offers certified, like-new refurbished devices.
Challenge:
Immediate Resale Goal: Samsung aimed to provide an immediate in-store refurbishment and resale service for mobiles, eliminating the need for warehouse processing. This required a rapid and failsafe data erasure process that complied with global data protection standards.
Solution:
In-Store DataWipe System: Blackbelt360 developed a custom system for Samsung, enabling compliant data erasure directly at the store level, avoiding unnecessary warehouse delays.
Benefits:
Certification & Efficiency: Devices are now certified clean, ready for same-day resale, significantly boosting Samsung's daily business turnover.
Impact:
Consumer Confidence: This transparent, new trade-in process enhanced customer trust, spurring both new and refurbished sales.
In numbers: Thousands of devices have been processed every month since 2018, making Blackbelt360's software essential to Samsung's operations.
If you would like to know more about what solutions Blackbelt360 can offer, do not hesitate to reach out to our helpful team.
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